Shipping Information
Ground Shipping ( 1-7 Business days transit )
FREE on select items where indicated
FREE on orders over $100
$9.95 Flat-Rate on all other orders (except oversize items)
Priority Shipping ( 2-3 Business days transit )
$30 - 2-3 business day delivery after shipping date
Expedited Shipping ( 1-2 Business days transit )
$50 - 1-2 business day delivery after shipping date (additional fees for Saturday delivery)
Canada Shipping ( 6-10 Business days transit )
$30 - Canada Shipping customs charges to be paid by recipient.
International Shipping Basic ( 7-21 Business days transit )
$35 - International Shipping customs charges to be paid by recipient.
International Shipping Express ( 3-7 Business days transit )
$55 - International Shipping customs charges to be paid by recipient.
Please Note: Orders do not necessarily ship same day. Shipping times are based on when your package leaves the warehouse. See Delivery Times below for additional information on calculating your package's arrival date. Inclement weather conditions may delay or postpone our deliveries. PrimeOneSports.com will not hold liability or refund the shipping charge based on an inclement weather delay. APO/FPO and PO Box addresses will be automatically defaulted to our Ground Shipping option. Additional shipping fees apply for all framed items and will be indicated on the item page.
Please Note: Allow additional 5-10 business days for processing prior to shipping for any custom framed item.
Multiple Items Ordered through PrimeOneSports.com
If multiple items are ordered, you may receive multiple packages for your shipment but you will always pay only one shipping charge.
Signature Requirements/Bill to Address Shipping
All orders over $500.00 will require a signature upon delivery. Carrier will attempt to deliver 3 business days in a row before returning the package. If the shipment is returned to our warehouse, the actual carrier's shipping charge will be assumed by the customer for reshipping. Change of signature requirement by the customer relieves PrimeOneSports.com and its subsidiaries of any loss or damage to product. PrimeOneSports.com takes no responsibility for loss or damage of product that is shipped to a different address other than the billing address.
RETURNS
As a company we are happy to offer our customers 100% guaranteed authentic sports memorabilia and the highest quality and level of service including a money back guarantee if you are not satisfied with your purchase. The process is only a few steps.
1. Please package up item(s) and include: Your original packing slip with a note for the reason for the return. If you do not have your packing slip please include a note with your order number and reason for the return.
2. Mail to:
Prime One Sports Returns
4710 Eisenhower Blvd, Suite A-1
Tampa, FL 33634
3. Once we receive the returned merchandise, we will credit your account within 10 business days. The cost of goods will be refunded, less a 15% restocking fee.
We suggest you insure the package through the shipping carrier of your choice and save your tracking number. We are not liable for the refund should your item not arrive safely to us.